Ordering Info
Payments
Accepted:
Visa, Mastercard, American Express, Discover

Debit Cards (simply select Credit card as your payment
method)
Paypal
You can use Paypal to pay by credit card without
already having a Paypal account!
Did you know that using Paypal to send payment from your
checking account is actually safer than sending your paper check to someone you
don't know?
As of September 3, 2009 no forms of mail in payment will be
accepted.
You can shop securely on this site! No information is
shared. Credit cards are processed securely.

Shipping:
Your order will be promptly shipped! Next day or even same day shipping can
be expected!
Overnight shipping is available
upon request. (additional charges will apply)
Everything is in stock
and ready for immediate shipment unless otherwise stated beneath the product
description!
Insurance is included on every order within the USA!
All items will be shipped through the USPS, UPS, or Fedex unless
you are a local customer and delivery arrangements can be made.
Shipping and Insurance is estimated in the shopping cart by the
total amount of your order (within the USA). Use the following chart to see what
the shopping cart will estimate your charges to be.
(International orders see below.)
YOU WILL ONLY PAY THE ACTUAL
SHIPPING COST. Your credit card
will be charged after your order has been packed and weighed. If paying
through Paypal, your account will be refunded any overpaid amount.
These are the Shopping Cart
estimates.
| Order Total |
zero to 20.00 |
20.01 to 40.00 |
40.01 to 60.00 |
60.01 to 80.00 |
80.01 to 120.00 |
120.01 to 160.00 |
160.01 to 300.00 |
300.01 to 500.00 |
| Shipping |
7.95 |
9.95 |
11.95 |
12.95 |
14.95 |
19.95 |
24.95 |
34.95 |
Virginia residents will
be charged a 5% sales tax.
International Orders:
International shipping rates are
usually higher than the rates which are automatically added in the shopping
cart. If you would like to know what the shipping rate is for your country
before you place your order, simply email a list of items you wish to
purchase and I will get back to you with the total. I can then either
email you a Paypal invoice to pay or you can place your order through the
secure shopping cart for credit card payment and the shipping amount will be
adjusted manually during the processing of your order.
**please note - in order to try and prevent spam, I do not
provide a live email link so you will need to type the email address
manually**
wares[at]winterwillowprimitives[dot]com

Return Policy:
Please know that all items sold on this
site are done in a primitive, rustic, aged, vintage, or distressed style, and
designed to look old and worn. With that being said, if for some reason you are
not pleased with your purchase, contact Winter Willow Primitives through
email within 3 days of receiving as all returns must be
authorized.
**please note - in order to try and prevent spam, I do not
provide a live email link so you will need to type the email address
manually**
wares[at]winterwillowprimitives[dot]com
Any item must be returned in the condition in which it was
originally sent, and in all the original packaging within 7 days.
There
will be a 20% restocking fee deducted from the refund, the buyer will be
responsible for all shipping costs, and the return MUST BE SENT
INSURED.
If any of these conditions are not met there will be an
additional 20% fee imposed on the refund.
Once the returned item has been
received, the original method of payment will be credited for the price of the
item alone minus the restocking fee.

SORRY, WHOLESALE
IS NOT OFFERED.
For any questions you may have
that have not been addressed above, you may reach the owner by email.
**please note - in order to try and prevent spam, I do not
provide a live email link so you will need to type the email address
manually**
wares[at]winterwillowprimitives[dot]com

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