Ordering Info
Payments
Accepted:
Visa, Mastercard, American Express, Discover
Debit Cards (simply select Credit card as your payment
method)
Paypal
You can use Paypal to pay by credit card without
already having a Paypal account!
Did you know that using Paypal to send payment from your
checking account is actually safer than sending your paper check to someone you
don't know?
As of September 3, 2009 no forms of mail in payment will be
accepted.
You can shop securely on this site!
No information is
shared.
Credit cards are processed securely.
Shipping:
(within the USA)
Your order will
be promptly shipped, usually within 1 business day, sometimes the same
day!
Everything is in stock and ready for immediate shipment
unless otherwise stated beneath the product description.
All items will
be shipped through the USPS, Fedex, or UPS, unless you are a local customer and
delivery arrangements can be made, and I always check each carrier to see which
one offers the least expensive shipping cost for each and every
order!
Shipping costs are calculated manually after your order has been placed. You will
only pay the ACTUAL COST of insured shipping with NO HANDLING FEE! Your actual
shipping cost will be calculated by the weight and size of your package along
with the distance it will travel from Virginia. The shopping cart automatically
calculates shipping according to the dollar amount of your order and it is
almost always more than what you will actually pay except for heavier packages
and/or packages traveling longer distances. Credit cards are charged AFTER the
order has been packed and weighed. Paypal payments are reimbursed overpaid
shipping amounts that are over one dollar.
Virginia
residents will be charged a 5% sales tax.
International Orders:
Orders outside the USA are subject
to a $5.00 surcharge due to the extra time and materials involved in preparing
the international shipment. In addition, international shipping rates are
usually higher than the rates which are automatically added in the shopping
cart. If you would like to know what the shipping rate is for your country
before you place your order, simply email a list of items you wish to purchase
and I will get back to you with the total. I can then either email you a
Paypal invoice to pay or you can place your order through the secure
shopping cart for credit card payment and the shipping amount will be adjusted
manually during the processing of your order.
**please note - in order to try and prevent spam, I do not
provide a live email link so you will need to type the email address
manually**
wares[at]winterwillowprimitives[dot]com
Return Policy:
Please know that all items sold on this
site are done in a primitive, rustic, aged, vintage, or distressed
style, designed to look old and worn. With that being said, if for some
reason you are not pleased with your purchase, contact Winter Willow Primitives
through email within 3 days of receiving as ALL RETURNS MUST BE
AUTHORIZED.
**EXCEPTION** ALL SALES ARE FINAL ON LINENS &
TEXTILES
**please note - in order to try and prevent spam, I do not
provide a live email link so you will need to type the email address
manually**
wares[at]winterwillowprimitives[dot]com
Any item must be returned in the condition in which it was
originally sent, and in all the original packaging within 7 days.
There
will be a 20% restocking fee deducted from the refund, the buyer will be
responsible for all shipping costs, and the return MUST BE SENT
INSURED.
If any of these conditions are not met there will be an
additional 20% fee imposed on the refund.
Once the returned item has been
received, the original method of payment will be credited for the price of the
item alone minus the restocking fee.
